Privacy & Cookies

Last updated: June 2026

Cambridge Floors (“we”, “us”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

Cambridge Floors, 3 The Broadway, Mill Road, Cambridge, CB1 3AH. For any privacy query, contact us at info@cambridgefloors.co.uk.

What we collect

• Contact details you give us (name, email, phone, address) when you make an enquiry, request a quote or place an order.
• Details of your enquiry or project, including the products and services you are interested in.
• Limited technical data (such as device and usage information) collected automatically when you use our site.

How we use it

• To respond to your enquiry and provide quotes, samples and information.
• To supply products and carry out flooring works you have ordered.
• To manage our relationship with you and meet our legal and accounting obligations.

Our lawful bases are: performance of a contract, your consent (for example, an enquiry you submit), and our legitimate interests in running and improving our business.

Sharing your data

We do not sell your data. We may share it with trusted service providers who help us operate (for example, delivery partners, payment providers and our website host), and with authorities where required by law.

How long we keep it

We keep personal data only as long as necessary for the purposes above and to meet legal, accounting and warranty requirements, after which it is securely deleted.

Your rights

You have the right to access, correct, or request deletion of your personal data, to object to or restrict processing, and to data portability. To exercise any of these, email info@cambridgefloors.co.uk. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

Cookies and preferences

Our website uses cookies and similar technologies to make the site work and to understand how it is used. These include:

• Essential cookies — required for the site to function; these cannot be switched off.
• Analytics cookies — help us understand how visitors use the site so we can improve it. These are only set with your consent.

You can control or delete cookies through your browser settings at any time; doing so may affect how parts of the site work. Where a cookie banner is shown, your preferences are applied to non-essential cookies.

Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page.